4 ways radiology can enhance the patient experience
June 25, 2021 -- The world has changed pretty dramatically in the past few years. Even before the pandemic, healthcare "consumerism" and value-based care models compelled radiologists to think more critically about their impact on the patient experience. Now, COVID-19 is only adding new patient expectations into the mix.
What was merely an annoyance for patients before the pandemic -- such as waiting in a crowded waiting room before an imaging procedure -- now might provoke outright anxiety. Patients' definition of what makes them "vulnerable" has changed, and they expect clinicians to help reduce those moments of medical vulnerability.